Luma One surfaces billing gaps, waiver status, staff issues, and bed maintenance — in one clean view that replaces the mental load of running a salon.
One view
for billing, staff, waivers, beds
Zero calls
to card-update from the front desk
Every waiver
signed, tracked, and expiry-flagged
Full trail
on refunds, discounts, and drawer moves
Sound familiar?
When the tools are disconnected — or non-existent — problems hide until they’re expensive. Luma One gives you one place to see what’s open, what’s at risk, and what needs action.
A failed card in week one becomes a lost membership by week four. Most owners find out when they review the books.
A client at the desk with an outdated waiver creates liability. Tracking it manually across hundreds of members doesn't work.
Missed punches, undisclosed discounts, and unreviewed voids. The audit trail is wherever the manager left a note.
Features
Revenue & Billing
3Automated billing
Retries, redrafts, freezes, resumes, and failed-payment recovery stay visible.
Text to update card
Send secure card-update links without taking card details over the phone.
Audit trails
Refunds, discounts, drawer movement, approvals, and edits remain reviewable.
Front Desk & Staff
3Digital waivers
Signed, missing, expiring, and guardian waivers stay tied to each client.
Membership controls
Freeze, resume, upgrade, cancel, and review changes without losing the trail.
Time clocks
Clock-ins, missed punches, breaks, and shift notes stay in one manager view.
Growth & Upkeep
3Marketing
Build audiences, review offers, protect opt-outs, and track client replies.
Automations
Run birthday offers, new-member welcomes, win-backs, and payment reminders.
Maintenance records
Track lamp hours, service notes, room issues, parts, and completed work.
Product tour
Revenue protection, daily desk control, and salon growth — each one a focused view for owners who don’t have time to piece it together.
Revenue
Billing problems become an owner queue instead of a month-end surprise.
Failed card
Secure update link sent
Retry ladder
Next attempt Friday
Refund review
Manager approved $42.00
Desk
Staff get simple daily controls, while owners see membership and waiver status clearly.
New waiver
Agreement completed
Upgrade
Level 2 to unlimited
Missed punch
Manager review needed
Growth
Campaigns, automations, and maintenance records stay connected to the salon operation.
Win-back list
90-day inactive clients
Birthday offer
Runs tomorrow morning
Bed 4
Lamp hours near limit
Built for any size
Daily control, nothing extra.
See every open item — billing, waivers, staff, and beds — before you close the day.
Compare stores without calling around.
Spot billing gaps, missed waivers, and staffing issues by location from one owner view.
Standards that hold at scale.
Permissions, reporting, and migration planning for growing chains that need hands-on launch help.
Each location keeps its own pricing, staff, beds, and maintenance settings.
Pricing
Start with the daily salon tools, add owner reporting when visibility matters, or bring us in for a full chain launch.
per location / month
For owners who need the daily salon system in one place.
per location / month
For owners who want sharper billing, staff, and location visibility.
for chains and groups
For multi-location launches that need migration and hands-on setup.
Owner walkthrough
Walk through billing, memberships, waivers, staff, marketing, and maintenance — and find the cleanest launch path for your locations.